Shipping Policy
We are happy to ship your orders for Food products or Fuel products internationally. If you prefer to let us handle your shipment, please read the following information about your shipping options carefully and contact us if you have any questions. We recommend shipping by sea shipment via reliable and experienced freight forwarding companies. All shipping rates are determined by the weight and size of your package which can be quoted based on your order size.
Confirmed Address: Please make sure the address you’ll like us to ship to is correct so as not to cause any delays due to delivery to the wrong address.
No Guaranteed International Deliveries: Unfortunately, delivery times to international destinations are NOT guaranteed due to the irregularity of time spent in customs. Customs might delay delivery for weeks depending on your country’s regulations. Please contact your local customs office for more information.
Customs Fees & Taxes: All international duties, taxes and any other fees related with customs clearance or international imports are your responsibility. Please contact your local customs office for an estimate of any additional fees. If a export shipment is refused due to excessive import fees and duties, you will be responsible for any return shipping fees.
Freight Forwarders: GMK Enterprises Pte Ltd is NOT responsible for damage or loss that occurs to shipment after being delivered to the freight forwarder. Keep in mind some freight forwarders have a tendency to repackage items shipped to them to make use of the maximum space in the master shipping carton or crate. We pack our items in such a way that it’s meant to be opened only once and not repackaged.
Contact Us: If you have any questions about our shipping policy or your order, please don’t hesitate to contact us through our website, email, or phone number provided on the Contact Us page.
Dedication to Quality and Service: At GMK Enterprises Pte Ltd, we work hard to deliver top-notch customer care and guarantee your pleasure at every stage of the buying process. We are dedicated to providing not just high-quality Food and Fuel products but also a seamless and easy buying experience.
Changes to Policy: Note that changes to this Policy may occur at any time and without notice. We advise you to periodically check this Policy for any revisions.